FAQ – najczęściej zadawane pytania

Please contact customer service in your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

You can place an order by telephone via customer service. If you are already a customer, you can obtain a personal login for the eShop via customer service. You can find a list of our sales companies worldwide via this link: Locations worldwide

Weidmüller customers can obtain a personalised login to the eShop via customer service. To do this, please contact customer service in your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

The eShop is currently available in the following countries: USA, Canada, Mexico, China, Singapore, Germany, Austria, Switzerland, United Kingdom, Netherlands, Belgium, Denmark, Sweden, Finland, France, Italy, Spain, Hungary, Czech Republic, Poland, Romania, Australia, Turkey, Middle East and South Korea.

The eShop is available in 17 languages: English, German, Dutch, Danish, Swedish, Spanish, Japanese, Czech, Polish, Hungarian, Italian, French, Russian, Turkish, Chinese, Finnish and South Korea. Some content may not be available in all languages. In this case, English content is displayed.

For further questions, you can contact customer service in your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

If you have specific questions about a product, you can use our product question function on the product detail page. For general questions, you can contact customer service from your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

For further questions, you can contact customer service in your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

This is currently not possible in the eShop.

If there is a defined minimum total order quantity in your country shop, you will see this during the order process. If minimum order quantities apply to certain products, these will be displayed in the shop.

eShoppen viser dig de individuelt til din virksomhed gemte priser. Den bruger de samme priser, rabatter og tilgængeligheder som andre bestillingsmuligheder.

La eShop utiliza los mismos precios, descuentos y disponibilidad que otros canales de pedidos. Las ventajas de la eShop son que el pedido se realiza de inmediato y que no tiene que depender de nuestros tiempos de atención.

Vous pouvez sélectionner les adresses de livraison associées à votre compte client Weidmüller. Dans certains pays, il est en outre possible de spécifier une adresse de livraison ponctuelle lors de la commande. Celle-ci ne sera pas transférée sur votre compte client, et ne sera utilisée que pour cette commande..

No, gli ordini già inviati non possono essere modificati nel negozio. Contatti il servizio clienti nel Suo Paese. Una volta effettuato l’accesso, trova l’indirizzo e-mail del Suo servizio clienti locale nell’area footer del sito web, al link “Contatto”.

당사에 포워딩을 하면 주문을 추적할 수 있는 링크를 제공합니다. 주문을 추적하려면 주문 내역으로 가서 해당 주문을 선택하십시오.

Tak, możesz przygotować sobie osobisty szablon zamówienia i dodać produkty szybko i łatwo do koszyka. Poza tym istnieje możliwość pobrania artykułów przez import pliku CSV.

“Fiyat ve hazır bulunma durumu” sekmesi altında, ürün başına ilgili bilgileri görüntüleyebilirsiniz. Bazı ülkelerde bu fonksiyon mevcut değil. Bu bilgileri ürünleri ürün sepetine aktardığınızda da görüntüleyebilirsiniz.

Delivery times can be accessed and displayed in the shopping cart

Yes, this usually happens automatically. Every time there is a change in schedule, you will be informed accordingly. You can view the current status in the order history (My Account) at any time.

We always have the articles from the Orange Selection in stock for you. This is a perfectly coordinated selection of around 1,500 articles that comprehensively covers your standard requirements.

After placing an order via the eShop, the previously defined invoice recipient in your company will receive an invoice. Other payment methods are not possible in the eShop.

Yes, you will always receive an invoice upon completion of the order process. An invoice recipient is always stored in the customer account. The invoice will be sent to this recipient.

You can view all orders in your customer account and their status at any time in the order history (My Account). This also applies to orders placed using other ordering methods.

There is a corresponding menu item available under "My Account"

In the login area, you will find a link where you can set a new password: "Forgotten your password?"

Please contact customer service in your country. You can find a list of our sales companies worldwide via this link: Locations worldwide

If your data, such as your billing address, delivery address, email address etc. have changed, please contact our local customer service.

You will find Weidmüller's privacy policy in the footer area of the eShop websites.

You can find detailed information on the protection of your personal data in the privacy policy in the footer area of the eShop.